Returns

Returns and Exchanges
If for some reason the Customer is not satisfied with the purchase, it is possible to return the item, unworn and unused, to request a refund or an exchange. The terms and conditions are as follows.

Conditions return
Products must be returned in the original packaging and in the same condition in which they were originally shipped: not worn, washed or altered. They must also be returned equipped with any original accessories, including the authenticity label and must not be cut or broken. Damaged returns will not be accepted and may be returned to the Customer at his expense.
Footwear and accessories must be returned with their original box, which forms an integral part of the product.
It is possible to return the items only from country where the delivery was made.

Return procedure
To request return authorization, you must send an email to customercare@luisadimauro.it within 14 working days from the order delivery date.
Indicate for each field the reason for the return and the method of compensation chosen. The available options are: refund, size exchange, color exchange or article exchange.
The Customer will receive a confirmation email within 3 working days.

At this point, the Customer il can decide to ship with any system it deems simpler (the return of the return is free if the goods are returned directly to one of our stores).
The return to the warehouse must take place within 10 working days from the date of authorization. Within 3 working days of receiving the goods Luisa Dimauro will send an email confirming acceptance.
Luisa Dimauro reserves the right to inspect the returned footwear and accessories and, if the return does not meet the conditions, to send it back with expenses and charges paid by the buyer.
The acceptance e-mail will indicate the compensation methods, depending on the chosen option, as specified below.

Refunds
Where a simple refund is requested, this will only concern the purchase price of the item and not any shipping costs.
Luisa Dimauro will make every effort to carry out the refund immediately, in any case within 10 working days from the date of acceptance of the return: the effective visibility date of the credit may vary due to factors beyond the responsibility of Luisa Dimauro. The re-credit will be made on the same credit card or on the same current account or PayPal account used by the Customer for the payment.

Defective Goods
Products are considered defective received already damaged or showing lack of conformity. Luisa Dimauro reserves the right to refuse unauthorized defective returns.

IT	INT	EU	FR	UK
42	XS	42	42	32R
44	St	44	44	34R
46	St	46	46	36R
48	m	48	48	38R
50	m	50	50	40R
52	L	52	52	42R
54	XL	54	54	44R
56	XXL	56	56	46R
58	3XL	58	58	48R
60	3XL	60	60	50R
62	4XL	62	62	52R
64	4XL	64	64	54R
66	5XL	66	66	56R
68	5XL	68	68	58R
70	6XL	70	70	60R
72	6XL	72	72	62R
74	7XL	74	74	64R
76	8XL	76	76	66R
78	8XL	78	78	68R
90	XS	90	90	36L
94	St	94	94	38L
98	m	98	98	40L
102	L	102	102	42L
106	XL	106	106	44L
110	XXL	110	110	46L
114	3XL	114	114	48L
118	3XL	118	118	50L

IT	INT	MEASURE YOUR BUST BY PLACING THE MEASURING MEASURE UNDER THE ARM ARMS	LIFE	FLANKS
42	XS	84	70	90
44	St	88	74	93
46	St	ninety two	78	96
48	m	96	83	99
50	m	100	88	102
52	L	104	93	105
54	XL	108	98	108
56	XXL	112	102	111
58	3XL	116	107	114
60	3XL	120	111	117
62	4XL	124	115	120
64	4XL	128	119	123
66	5XL	132	123	126
68	5XL	136	127	129
70	6XL	140	131	132
72	6XL	144	135	135
74	7XL	148	139	138
76	8XL	152	143	143
78	8XL	156	147	147
90	XS	ninety two	78	97
94	St	96	82	100
98	m	100	87	103
102	L	104	ninety two	106
106	XL	108	97	109
110	XXL	112	101	112
114	3XL	116	106	115
118	3XL	120	110	118

Returns

Size guide

Body measurements